t'Amm Booking Policy
**CONTINUING TO BOOK MEANS YOU AGREE TO ALL POLICIES BELOW
PAYMENTS:
You Must Have a Valid & Working
Credit Card On File to Hold Your
Appointment
$75 Non-Refundable Deposit Is Required For New & Returning Clients Over 3 Months. No Exceptions!
$500 Non-Refundable For All Extension Services
We Accept:
Cash
Credit Card
Tap Pay
CANCELLATION:
All cancellations must be made more than 48 hours before your appointment time. Any cancellations within the 48-hour time window of your appointment time will result in a 50% charge to the credit card you have on file. If you book with us on our booking site, this will mean that you have read, and are in agreement with our policy. If you are a no-call no-show, Your credit card on file will be charged 100% of the appointment cost.
AGE POLICY:
At t'Amm, we provide services exclusively to clients aged 16 and older. For clients under the age of 16, a parent or guardian must be present for the entire duration of their first appointment. While parents may leave the salon for up to one hour during the service, they are required to return before the appointment concludes. We appreciate your understanding and cooperation in ensuring a smooth and supportive experience for all clients.
COMFORT:
Your Comfort is my priority!
Here are a few things provided to ensure your
comfort during your service.
Free Wifi
Snacks and Drinks
Relaxing Music
Relaxing Atmosphere
Lap Desk for Laptop
LATE:
There is a 10-minute grace period, meaning you have to be in the salon at the 10-minute mark.
*Ex: if your appointment is at 9:30, you need to be inside before 9:40. After that, you will have to be worked if we can work you in, If not you will need to schedule you a new appointment and you will be responsible for a late cancellation fee of 50% of the appointment.
EXTRA GUEST:
In order to maintain an intimate and comfortable environment, please refrain from bringing additional guests.
HAIR PREPARATION:
Please arrive with your hair free of twists, braids, or debris from recently removed extensions or protective styles. If a DEEP Detox is needed. An up-charge will be applied to hair that is excessively tangled, matted, or has excessive debris. Your appointment may need to be canceled (and charged accordingly) if your hair requires additional prep time that was not approved first. Please note that we do offer removal service of extensions, crochet, or braids that we applied as an add-on service. Please book accordingly.
EXTENSION CLIENTS:
A consultation is required for all extension services. After it's determined, we will move forward, a non-refundable deposit will be required. Please see our Luxé Extension page for full details.
COMFORT:
Your Comfort is my priority!
Here are a few things provided to ensure your
comfort during your service.
Free Wifi
Snacks and Drinks
Relaxing Music
Relaxing Atmosphere
Lap Desk for Laptop
LATE:
There is a 10-minute grace period, meaning you have to be in the salon at the 10-minute mark.
*Ex: if your appointment is at 9:30, you need to be inside before 9:40. After that, you will have to be worked if we can work you in, If not you will need to schedule you a new appointment and you will be responsible for a late cancellation fee of 50% of the appointment.
EXTRA GUEST:
In order to maintain an intimate and comfortable environment, please refrain from bringing additional guests.
REFUND POLICY:
NO REFUND POLICY Effective Date: January 1, 2026. At t'Amm Luxe Salon, all sales are final. By booking an appointment and/or purchasing any service or product, you acknowledge and agree to the following policy:
1. NO REFUNDS All payments made for services, packages, treatments, deposits, and retail products are NON-REFUNDABLE under any circumstances. This includes dissatisfaction with results, a change of mind, failure to follow aftercare instructions, or inability to complete a service.
2. RESULTS DISCLAIMER: Results may vary from client to client. t'Amm Luxe Salon does not guarantee specific outcomes. Hair condition, previous treatments, maintenance, and lifestyle all affect results.
3. DEPOSITS; All deposits are NON-REFUNDABLE and required to secure appointments. Deposits may be applied toward your service but will be forfeited if you cancel late, reschedule outside policy guidelines, or fail to show.
4. TOUCH-UPS & ADJUSTMENTS; Any additional services, corrections, or adjustments requested after completion will be considered a new service and charged accordingly. Complimentary corrections are not guaranteed and are provided solely at the salon's discretion.
5. CANCELLATIONS & NO-SHOWS; Failure to attend your appointment or cancel without proper notice will result in loss of deposit and may require a new deposit to rebook. Repeated no-shows may result in the refusal of future bookings.
6. LIABILITY WAIVER; t'Amm Luxe Salon is not liable for allergic reactions, hair damage due to prior chemical history, unexpected results, or dissatisfaction after service completion. By proceeding with services, you acknowledge and accept all risks.
7. CLIENT AGREEMENT; By booking with t'Amm Luxe Salon, you confirm that you have read, understood, and agreed to this No Refund Policy in full.
8. TEXAS LEGAL NOTICE; This policy is intended to support business protection and clear client disclosure under applicable Texas law, including:
• Texas Business & Commerce Code § 2.316 – permits limitation of certain warranties when clearly disclosed. • Texas Deceptive Trade Practices Act (DTPA) – § 17.41–17.63 – this policy does not waive consumer rights, but clarifies service terms and expectations. • Texas Occupations Code § 1602 – governs cosmetology and salon service standards in Texas. • Texas Penal Code § 31.04 (Theft of Service) – receiving or reserving services without intent to pay may constitute theft of service. • Texas Civil Practice & Remedies Code § 93.001 – written agreements acknowledged by a client may be enforceable.
For questions regarding this policy, please get in touch with t'Amm Luxe Salon before booking your appointment